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What services does NJ Transit provide?

NJ Transit provides a range of services including train, bus, and light rail transportation, as well as Access Link for individuals with disabilities.

How can customers plan their trips using NJ Transit?

Customers can plan their trips using the NJ Transit website or mobile app, which offers tools for finding station information, schedules, and ticket purchasing.

What are some major destinations accessible via NJ Transit?

Major destinations accessible via NJ Transit include New York City, Philadelphia, Atlantic City, and the Jersey Shore.

Is there any fare relief available for NJ Transit customers?

Yes, NJ Transit has announced fare holidays and special promotions, such as the 'Buy 3 months, Get 1 month free' offer for college students.

How does NJ Transit ensure safety and security for its customers?

NJ Transit encourages customers to report suspicious activity and has a dedicated police department to maintain safety across its facilities and services.

What initiatives has NJ Transit implemented for customer satisfaction?

NJ Transit has implemented various initiatives focused on customer satisfaction, including performance improvement investments and regular customer satisfaction surveys.

Q: How often does Nj Transit experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Nj Transit outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.